Resorts
More outlets, one bill at the end.
A resort collects charges in more places than a city hotel — restaurant, spa, activities. Charge routing sends each one to the right folio, so a guest checking out sees one total they can actually verify.
The problem
A guest spends money in four places and expects one number at the end that they can check line by line.
A working day
Where the system actually shows up.
Morning
Breakfast posts to the room. The outlet knows which folio to reach because the routing rule says so, not because a waiter remembered.
Afternoon
Spa and activities charge against the same stay. Service packages break into their components so the bill shows what was actually used.
Evening
A deposit policy on a longer booking has already been taken and recorded, so nothing is chased at checkout.
Checkout
One folio, itemised across every outlet, in a currency and tax order that matches the market you operate in.
What matters most
The parts you will live in.
- Charge routing rules per outlet
- Service packages and their components
- Deposit policies for longer stays
- Reporting across outlets
Admin modules this leans on
Reservations and front desk
Bookings and walk-ins, room assignment, folios that collect every charge across a stay, and cashier tills that open and close per shift so a handover balances.
Menu management
Restaurant menus, categories and items, orders taken against a table or a room, and per-item routing onto the right folio so the night audit adds up.
Rates and availability
Rate plans priced by room type and date, daily inventory, promotions, and tax and fee rules applied in the order your own market applies them.
Reporting
Occupancy, revenue and payment reconciliation, drawn from your own database rather than a shared one.