City hotels
A front desk that closes cleanly every night.
Steady occupancy, corporate accounts, and a night audit that has to balance before anyone goes home. Folios collect every charge a guest makes across a stay, and cashier shifts hand over with the till reconciled rather than counted twice.
The problem
Volume is steady enough that nothing feels urgent until the night audit will not balance and three shifts have already gone home.
A working day
Where the system actually shows up.
07:00
Night shift closes its till. The handover balances against what was actually taken, and anything short is attached to a name rather than discovered in a monthly review.
12:00
A corporate guest checks in against a company account. Their folio routes room charges one way and expenses another, so the invoice at the end needs no unpicking.
19:00
Restaurant orders land against room numbers. Each item routes to the folio the charge-routing rules say it belongs on.
23:30
The night audit runs against your own database. Occupancy, revenue and payment reconciliation come out of the same records the desk has been writing to all day.
What matters most
The parts you will live in.
- Folios with restaurant and service charges routed automatically
- Cashier tills opened and closed per shift
- Corporate accounts and market segments
- Rate plans by room type and date
Admin modules this leans on
Reservations and front desk
Bookings and walk-ins, room assignment, folios that collect every charge across a stay, and cashier tills that open and close per shift so a handover balances.
Rates and availability
Rate plans priced by room type and date, daily inventory, promotions, and tax and fee rules applied in the order your own market applies them.
Menu management
Restaurant menus, categories and items, orders taken against a table or a room, and per-item routing onto the right folio so the night audit adds up.
Reporting
Occupancy, revenue and payment reconciliation, drawn from your own database rather than a shared one.